Shipping policy

Shipping Policy

Thank you for shopping with Jade Dreams LLC! Below is our shipping policy to help you understand how and when your order will arrive.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• USPS Standard Shipping: 2-5 business days

Please note that delivery times are estimates and may vary due to carrier delays or high order volumes.

Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package.

Shipping Locations
We currently only ship within the United States. However, we hope to expand 

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us and we will do our best to assist you with the carrier.

Contact Us
If you have any questions about shipping or your order, please contact our customer support team.